IMPORTANT PRIVACY NOTICE
REGARDING YOUR NONPUBLIC PERSONAL INFORMATION
Why do we have this notice?
At Rainwalk, we know the importance of respecting your privacy and maintaining your trust. It is important to us that you understand the measures we have in place to protect your personal information. Furthermore, we need to comply with any laws that require us to share with you how we manage this information. Please read this notice carefully to understand what we do.
What personal information do we collect?
The types of personal information we collect may include:
- Your name, address, email address, and phone number
- Information regarding your dealings with us, including policy information, claims history, premiums, and payment information
How do we collect this personal information?
We collect your personal information, for example, when you:
- Apply for insurance, pay premiums, or make changes to your policy
- File a claim
- Provide employment information
- Fill out customer surveys
We also collect personal information from others, such as affiliates, joint marketing partners, or lead providers.
| Reasons we can share your personal information | Do we share? | Can you limit this sharing? |
| For our everyday business purpose – for example, to process your transactions and otherwise provide the necessary administration of your policy | Yes | No |
| For marketing purposes – to offer our products or services to you | Yes | No |
| For joint marketing with other financial companies – to jointly offer products or services to you | Yes | No |
| For your veterinary service providers – information to the providers about insurance products purchased and claims filed | Yes | No |
| To prevent fraud, comply with a valid court order, or governmental or regulatory request, or as otherwise required by law | Yes | No |
| For our affiliates everyday business purpose – information about your creditworthiness | No | We don’t share |
| For non-affiliates to market their products or services to you | No | We don’t share |
How might we use or disclose your personal information?
We do not sell your personal information to anyone, for any reason. But all financial companies need to share customers’ personal information to run their everyday business. In the chart on the next page, we list the reasons we might share your personal information, whether we choose to share, and whether you can limit this sharing.
How do we protect your personal information?
We use a number of security measures to protect your personal information from unauthorized access and use. These measures include computer safeguards and secured files and buildings.
Why can’t you limit sharing?
Federal Law give you the right to limit only (i) sharing for affiliates’ everyday business purposes – information about your creditworthiness; (ii) affiliates from using your information to market to you; and (iii) sharing for non-affiliates to market to you. State laws may give you additional rights to limit sharing.
Can you see your personal information?
Yes. You have the right to see and if necessary, correct personal information. If you wish to review your recorded personal information, please email help@rainwalk.io. Please include your name, address, telephone number, and policy number, and let us know what kind of information you want to see. If you see any mistakes, please let us know and we will review it. If we agree, we will correct our files. If we disagree, you may file a short statement of dispute with us. Your statement will be included with any data we disclose in the future.
Questions?
Please contact us at 844-520-0041 or help@rainwalk.io if you have any questions about this notice.
